At Hotel Rameswaram Grand, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you stay with us, contact us, or visit our website.
Information We Collect
We collect only the information necessary to provide you with a smooth and comfortable experience. This may include your name, contact details and any preferences you share. When you access our website, we may also collect technical details like your IP address and browser type to improve your browsing experience.
How We Use Your Information
Your information is used to:
- Process and confirm reservations.
- Respond to your inquiries.
- Improve guest services and experiences.
- Ensure safety and security.
- Send booking confirmations, updates, or promotional offers (with your consent).
Sharing of Information
We do not share your personal data with third parties unless it is necessary to provide the services you have requested (e.g., payment processing). All third-party partners are required to maintain confidentiality and protect your data.
Data Security
We implement appropriate technical and administrative measures to:
- Safeguard your data from unauthorized access.
- Prevent misuse or disclosure.
- Only authorized staff and service providers have access to your information.
Cancellation and Refunds
- Cancellation policies vary by booking type and promotions.
- Please refer to your booking confirmation for details.
- Refunds, if applicable, will be processed according to our policy timelines.
Your Rights
You may request to view, update, or delete your personal information at any time by contacting us. We will take all reasonable steps to fulfil your request according to applicable laws.
Policy Updates
By using our services, you agree to this Privacy Policy. We may update it periodically, and all changes will be posted on our website for your reference.
Contact Us
For any questions regarding your privacy, please reach out to us.
Hotel Rameswaram Grand,
Railway Feeder Road,
Opp. to Railway Station,
Rameswaram, Tamil Nadu,
India – 623526.
Phone: +91 88254 66315
Email: rameswaramgrand@gmail.com